FAQ'S
1. What types of products does Eliv8 offer?
At Eliv8, we offer a wide range of beauty products, including skincare, makeup, hair care, and beauty tools. Our curated collection is designed to meet diverse needs and preferences.
2. Are your products cruelty-free?
Yes! We are committed to ethical practices and ensure that all our products are cruelty-free. We partner with brands that share our values regarding animal welfare.
3. How can I place an order?
You can easily place an order by browsing our website, adding your desired products to your cart, and following the checkout process. Simply enter your shipping and payment information to complete your purchase.
4. Do you offer international shipping?
Yes, we offer international shipping! Please check our shipping policy for specific details and rates based on your location.
5. What is your return policy?
We want you to be completely satisfied with your purchase. If you're not happy with a product, you can return it within 30 days of receiving your order. Please ensure the item is unused and in its original packaging. Refer to our return policy for more details.
6. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier's site.
7. Do you offer discounts or promotions?
Yes! We often have special promotions, discounts, and exclusive offers for our newsletter subscribers. Be sure to sign up for our newsletter to stay updated on the latest deals.
8. How can I contact customer service?
If you have any questions or need assistance, you can reach our customer service team via the contact form on our website, or email us at support@eliv8.org. We aim to respond to all inquiries within 24 hours.
9. Can I change or cancel my order after it has been placed?
If you need to change or cancel your order, please contact us as soon as possible. We can accommodate changes or cancellations if your order has not yet been processed.
10. Do you offer gift cards?
Yes! We offer gift cards that can be purchased through our website. They make the perfect gift for beauty enthusiasts!
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